COVID-19 Update for Travellers
Updated 22 April 2020
Colombia will remain closed at least until August 31st. Consequently, we have cancelled and, in most cases, rescheduled all the tours happening during this time. We would like to thank all our clients for their understanding and flexibility in rescheduling upcoming trips where possible.
At the moment, we are closely following all the developments in Colombia and other countries in North America, Europe and Australia, from where most of our clients are travelling from, to keep you updated and provide you with the relevant advice for your planned trips.
For now, we hope that our past and future clients as well as friends and business partners are staying safe. Hopefully very soon will be able to meet again.
How is Uncover Colombia reacting to the Covid-19 pandemic?
The safety and wellbeing of our clients, employees, business partners and the communities we work with, is our top priority, so we are working very hard to implement all the relevant guidance provided by the World Health Organization (WHO) with regards to safety, cleaning and sanitizing standards across all the activities involved in our tours, hotels and transport.
Each of our tour guides will be equipped with disinfectant sprays, disposable paper towels for single-use, hand sanitisers for guest use, as well as all the relevant precautions that need to be taken. We are also reviewing each activity and evaluating the risks to either eliminate it or implement the relevant corrective actions.
As all of our tours are private and usually for a small number of travellers: Couples, families or a group of friends, we will be able to meticulously take care of every single aspect of cleaning and sanitizing required. We also have a lot of activities in open areas and natural parks that will give travellers the opportunity to relax, breath fresh air and get energised.
As this situation is affecting the travel industry acutely, we are also working closely with our guides and local partners to minimise the disruption to their livelihoods and find ways to work together and be ready to welcome travellers as soon as possible after international travel resumes.
We also understand that travelling is not your top priority at the moment and that you may be hesitant about your future travel plans. However, in order to help put your mind at ease and still be able to dream about your next adventure, we have been working behind the scenes to make sure that we can offer more flexibility when booking a tour with us, so please have a look to our new flexible booking conditions.